The 28th China Ancient Town International Lighting Fair opened in Zhongshan Ancient Town. Under the guidance of the people's Government of Zhongshan City, this exhibition is jointly sponsored by China Lighting Appliance Association and Guzhen Town People's Government of Zhongshan City. The scale of the exhibition exceeds 1.5 million square meters, and more than 3000 high-quality enterprises have appeared together, focusing on intelligent lighting, promoting the development of industrial 4.0, and creating a professional, market-oriented, international and branded lighting exhibition. Master Wan was invited to move in to accelerate the digital transformation of the home lighting industry with a new digital service system.

Smart Data: Empowering Enterprise Upgrades

With the rise of a new generation of consumer groups, consumer demand has changed significantly.

For home lighting companies, whether it is a big brand or a small business, online consumers come from all over the country. The characteristics of large, non-standard, and fragile make it impossible to deliver, install, and return goods like ordinary goods. Kilometer "service has become the biggest pain point in the development of e-commerce in the home industry. Relying on Internet technology, Master Wan helps home furnishing enterprises to build a one-stop service system covering the whole country, promotes enterprises to form a business model of "emphasizing products and neglecting operation", and realizes a positive cycle of reducing costs and increasing efficiency.

Master Wan has 93 million service data. Based on the platform's big data intelligent algorithm, he builds an independent portrait system for users and masters. According to user needs, he matches the most competent masters nearby to provide on-site service. The master reduces time and distance costs through high-precision service scope, improves work efficiency, thereby increasing income, and users also enjoy more cost-effective services.

Efficient Service: Creating a Better Life

Master Wan always adheres to the original concept of "allowing users to choose freely and allowing masters to operate independently", with user experience as the core, and is committed to providing consumers with quality, efficient and warm services.

The platform-specific intelligent order tracking system strictly controls the standardization of service processes, real-time backhaul of service nodes, visualization of service processes, real-time query by users, and easy tracking of service processes. Even if the merchant user is not at the service site, he can clearly know every step of the service process. Big data and intelligent algorithm technology improve the efficiency of the entire process. At the booth of Master Wan at the Lantern Fair, guests took part in the interactive experience of placing orders and gave a highly positive evaluation of the whole process.

For the 2.2 million registered masters on the platform, Master Wan regularly organizes online live broadcast and offline training to help the platform masters realize professional skills certification and promotion, and promote the further development of professionalism of service providers.